Domande frequenti

At Yaksok Cosmetics, you can rest assured that the product you're buying comes directly from Korea. We travel there regularly and maintain strong relationships with each brand. Every product you purchase has been carefully selected by our team of experts. That's how we make a difference! Plus, all our products are fresh and ready to give you a lasting experience thanks to their long shelf life. We make sure you receive the best products in the best condition.

Korean products use natural ingredients that tend to be gentler and kinder to the skin. However, we recommend doing a quick patch test on your hand before applying the product to your face. We also have a special section of products designed specifically for sensitive skin. If you have any questions or concerns, please feel free to contact us at hi@yaksokcosmetics.com.

In South Korea, there is a law prohibiting animal testing, which means no products manufactured in Korea undergo this type of testing. You can rest assured that our products are cruelty-free.

Once you place your order, we'll require up to 48 hours to process and carefully package it. Typically, our packages arrive within 3 to 5 business days. We'll also provide you with a tracking number so you can stay up-to-date with your delivery via email.

We understand that our products can be in high demand and sell out quickly. Typically, when an item is out of stock, we work to restock it within approximately three weeks. We continue to receive new products on our website on a regular basis. We love receiving suggestions from our customers. If you have a product in mind that you'd like to purchase or have any other suggestions, please let us know by emailing us at hi@yaksokcosmetics.com.

We are here to listen to you and meet your needs.

Of course. In each of our shipments, we'll include a free sample, and sometimes even an extra surprise. Plus, don't miss our promotions, where we give away additional products. We want you to enjoy your purchases with us to the fullest!

If you have received an incorrect or defective product, please accept our sincere apologies. At Yaksok Cosmetics, we make every effort to ensure your order arrives in perfect condition. We understand that sometimes problems occur during shipping. Don't worry, we'll fix it: you can return it and we'll cover the shipping costs. Your satisfaction is Yaksok's priority.

After placing your order, you have a short period of time to make changes or cancellations. Please contact us.
contact us the same day so we can help you.